From Overcooked Books to Perfectly Balanced Finances
Location: Florida, USA
The Challenge
Coastal Bites Grill managed three busy restaurant locations with 50+ staff and multiple POS systems — Toast for dine-in, Square for takeout, and UberEats for delivery.
Their biggest headaches: payroll errors, messy tip tracking, delayed vendor payments, and late sales tax filings. Month-end close took weeks, and the owner had no clear view of profits.
The Solution
Otterz stepped in with a clear mission — bring structure, automation, and strategy to Right Time Watch’s finances.
Here’s how we transformed their operations:
Integrated Toast, Square, and QuickBooks Online for real-time POS reconciliation and automated sales reporting.
Implemented automated payroll & tip allocation, ensuring fair, compliant payouts for all staff.
Set up a vendor invoicing system with reminders and expense categorization to manage supplier bills effortlessly.
Enabled automated sales tax filing across multiple state jurisdictions.
Created a custom financial dashboard showing daily sales, labor costs, and profit margins.
The Results
Cut month-end closing time from 14 days to 2 days
100% accuracy in payroll and tip reporting
Improved vendor payment timeliness by 60%
Real-time visibility into sales and profitability across all locations
Owner now receives automated financial summaries every Monday morning
What our client
is saying
“Before Otterz, managing payroll and sales taxes across three restaurants was chaotic. Now, everything’s automated — I get clean numbers, happy staff, and zero late filings. It feels like we finally run as smoothly behind the counter as we do in the kitchen.”
