How a Healthcare Group Cut Month-End Close from 21 to 7 Days
A growing healthcare group operating across three locations needed a more reliable way to manage patient billing, insurance reimbursements, and financial reporting.
See how Otterz streamlined its healthcare accounting workflows, reduced reconciliation work, and helped the group close its books in just 7 days instead of 21.
The Challenge
As the healthcare group expanded across a hospital, urgent care clinic, and specialty center, managing its finances became increasingly complicated.
Patient billing, insurance claims, reimbursements, and payment records were spread across separate EHR, billing, payer, and banking systems. These disconnected workflows made it difficult to reconcile transactions, investigate missing payments, and maintain consistent financial records.
The finance team spent considerable time reviewing discrepancies and preparing monthly reports. With month-end closing taking 21 days, leadership lacked timely visibility into cash flow and financial performance across locations.
The organization needed a more consistent healthcare accounting process that could reduce manual work and improve financial reporting.
The Solution
Otterz introduced connected accounting workflows, automated reconciliation, and financial oversight to improve how the group managed its financial records.
Here’s how we transformed their workflow:
EHR & Billing Data Integration
Connected billing, EHR, and payment information to make claims, reimbursements, and transaction activity easier to track.
Insurance & Payment Reconciliation
Introduced automated matching to identify missing payments, duplicate entries, and discrepancies requiring review.
Multi-Location Healthcare Accounting
Standardized the chart of accounts across three facilities and consolidated reporting for cash flow, profit and loss, and department-level performance.
Audit Documentation & Financial Controls
Organized transaction records, financial documentation, and reconciliation processes to support internal reviews and audit preparation.
AI-Powered Financial Monitoring
Used Nyra, Otterz’s AI accountant, to highlight reimbursement delays, financial discrepancies, and performance trends requiring attention.
The Results
Month-End Close Reduced from 21 to 7 Days
More efficient reconciliation and reporting workflows helped the finance team prepare financial statements sooner.
180+ Administrative Hours Saved Monthly
Automating repetitive accounting and reconciliation tasks reduced the time spent on manual processing.
42% Reduction in Denied Insurance Claims
The group reported fewer denied claims following improvements to billing data matching and reimbursement reconciliation.
Clearer Financial Reporting Across Three Locations
Consolidated reporting gave leadership better visibility into cash flow, expenses, and financial performance across facilities.
More Organized Records for Financial Reviews
Consistent documentation and transaction records made it easier to prepare information for audits and internal reporting.
The healthcare group gained a more reliable accounting process, faster access to financial information, and greater visibility across its operations.
What our client
is saying
“Otterz brought clarity and control into our financial operations. For the first time, our billing, claims, and reports are perfectly aligned. Month-end close is smooth, compliance is stress-free, and we finally have the visibility we need to grow with confidence.”
Need More Reliable Healthcare Accounting Across Locations?
Otterz helps healthcare organizations improve financial reporting, bookkeeping, and reconciliation through automation supported by accounting professionals.
Explore our healthcare accounting and bookkeeping services, or learn how our bookkeeping services and controller services can support your finance team.
