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Right Time Watch, a family-owned luxury watch retailer based in Colorado, had a thriving business — but behind the success lay financial disorder.
With sales coming in from their Shopify store, physical retail outlets, and repair services, their bookkeeping was constantly out of sync. Transactions often went missing or were duplicated across platforms, leading to inaccurate revenue tracking, delayed reporting, and mounting frustration.
To make things worse, their previous accounting firm charged premium fees yet failed to deliver timely support or actionable insights. Financial decisions were based on outdated reports — and tax season became a recurring nightmare.
Otterz stepped in with a clear mission — bring structure, automation, and strategy to Right Time Watch’s finances.
Here’s how we transformed their operations:
POS & Payment Sync: Integrated Shopify, in-store POS, and Stripe into QuickBooks for instant reconciliation.
Error-Free Books: Automated daily reconciliations eliminated missing and duplicate entries.
Tax Compliance Simplified: Implemented real-time sales tax tracking across state lines, ensuring full compliance.
AR/AP Automation: Streamlined invoicing, vendor payments, and cash flow visibility through one dashboard.
Financial Insights: Our AI Accountant Nyra provided real-time sales margin and cost reports, empowering smarter decisions.
40% reduction in monthly accounting costs
100% reconciliation accuracy across all sales channels
Instant access to real-time P&L and cash flow reports
Faster month-end closing (from 10 days down to 2)
Peace of mind during tax season with clean, audit-ready books
Today, Right Time Watch runs on confidence — not confusion. Their management can view every dollar, every sale, and every supplier in real time — all powered by Otterz.
“Otterz completely changed how we see our business. For the first time, our numbers make sense — and decisions are based on clarity, not guesswork.”